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  Our
trained technicians pre-inspect your carpet and
upholstery. They identify the carpet's construction
and fiber, evaluate your needs and recommend the appropriate
cleaning method or procedure.
 We
list services and price them separately before we
begin. You will know exactly what we'll be doing and
what it will cost.
 Your
carpet needs a thorough vacuuming just prior to
cleaning. To help keep prices lower, we ask that you
vacuum your carpet before we arrive. We will vacuum
upon request when scheduling and for an extra charge.
 As
part of our service, we include the special treatment of
heavily soiled entry and traffic areas with pre-conditioning
agents specifically designed for your carpet style and
fiber.
 As
part of their normal job, our technicians pay special
attention to spots and stains. Most spots come out
with just the pre-treatment alone.
  We
carefully move your furniture, protecting every piece with
the proper moisture barrier of foam blocks and tabs to
protect your carpet from furniture stains. In most
cases, we clean around heavy, delicate and fragile items,
such as, loaded china cabinets, pianos and antiques.
For liability reasons, we do not move appliances,
entertainment centers or other specialty items. You
will save money if you move your own furniture before we
arrive.
 The
cleaning agents and equipment we use are in strict
accordance with safety regulations and manufacturers'
recommendations.
 Our
technicians pay careful attention to leave carpet fibers as
residue-free as possible to prevent accelerated re-soiling.
 In
almost every case, the carpet is dried and returned to
normal use between 3 to 6 hours. This time varies
depending on the methods used from prior cleanings
(incorrect cleaning methods leave soap residues), the degree
of soiling and, humid weather conditions. Our
technicians will inform you of the best drying options.
 We
stand behind the skills of our trained technicians by
providing you with our 100% "every inch" written
guarantee. Our work will be performed competently,
responsibly and to the best of our abilities with the most
recent technical information, the best equipment available
and to the high standards you deserve.
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